General Terms and Conditions

Payment I accept payments by Debit / Credit Cards, Paypal, Postal Orders, Cash sent insured, Cheques, or direct bank transfer)

We do not store credit card details nor do we share customer details with any 3rd parties

UK Postage Most small items will be sent via royal mail, but most of the heavy items will be sent via DHL /UPS cut of time for shipping is 1pm on the day of order

All Trailmaster parts are held in stock in Germany, so can't be sent on a next day service as they have to come from Germany first then sent to the customer (normaly (3-6 days)

All AVO Shocks are built to order and can take between 3 days to 4 weeks depending on AVO's production schedule

Overseas Postage Most small items will be sent via royal mail international signed for but most will be sent via DHL


If you wish to cancel an order you must inform us in writing as soon as possible by sending a helpdesk ticket Subject heading of “Order Cancellation”. 

Please include your Order ID number in this email.

If we receive your order cancellation instruction before we have dispatched the goods to you, you shall be entitled to a full refund of the total order price minus the transaction fee we have incurred when we processed your payment. This transaction fee is typically around 3% of the total order price, though this figure is subject to change without notice and we cannot guarantee what this figure will be prior to receiving any individual order. The refund payment will be made in accordance with the Refunds section below.

If we receive your order cancellation after we have dispatched your goods to you, then you may no longer cancel your order. However, you are entitled to return the goods to us in accordance with the Returns section below.

Products that modify your 4x4 are designed for off-road use only (trading name of RLP engineering LTD) will not be held liable for any loss or personal injury, immediate or consequential arising from the fitment of offroad modifications purchased from this online store. You should be aware that these products may affect the handling of your vehicle and you should modify your driving technique appropriately. It is advisable to periodically check that all nuts and bolts, etc are tight and secure. When modifying 4x4's eg fitting larger tyres, bigger lifts etc this can cause more strain on the standard components, which they were not designed for so more wear and tear / breakages can happen. Modifying your vehicle could create dangerous conditions which can cause serious injury or death, buyers and users of products from this store accept all risks associated with modifications and use.