General Terms and Conditions

Payment I accept payments by Debit / Credit Cards, Paypal, Postal Orders, Cash sent insured, Cheques, or direct bank transfer)

We do not store credit card details nor do we share customer details with any 3rd parties

UK Postage Most small items will be sent via royal mail, but most of the heavy items will be sent via DHL /UPS cut of time for shipping is 1pm on the day of order

All Trailmaster parts are held in stock in Germany, so can't be sent on a next day service as they have to come from Germany first then sent to the customer (normaly (3-6 days)

All AVO Shocks are built to order and can take between 3 days to 4 weeks depending on AVO's production schedule

Overseas Postage Most small items will be sent via royal mail international signed for but most will be sent via DHL

ORDER CANCELLATIONS

If you wish to cancel an order you must inform us in writing as soon as possible by sending a helpdesk ticket Subject heading of “Order Cancellation”. 

Please include your Order ID number in this email.

If we receive your order cancellation instruction before we have dispatched the goods to you, you shall be entitled to a full refund of the total order price minus the transaction fee we have incurred when we processed your payment. This transaction fee is typically around 3% of the total order price, though this figure is subject to change without notice and we cannot guarantee what this figure will be prior to receiving any individual order. The refund payment will be made in accordance with the Refunds section below.

If we receive your order cancellation after we have dispatched your goods to you, then you may no longer cancel your order. However, you are entitled to return the goods to us in accordance with the Returns section below.

Products that modify your 4x4 are designed for off-road use only www.jimnybits.com (trading name of RLP engineering LTD) will not be held liable for any loss or personal injury, immediate or consequential arising from the fitment of offroad modifications purchased from this online store. You should be aware that these products may affect the handling of your vehicle and you should modify your driving technique appropriately. It is advisable to periodically check that all nuts and bolts, etc are tight and secure. When modifying 4x4's eg fitting larger tyres, bigger lifts etc this can cause more strain on the standard components, which they were not designed for so more wear and tear / breakages can happen. Modifying your vehicle could create dangerous conditions which can cause serious injury or death, buyers and users of products from this store accept all risks associated with modifications and use.

There are some products that carry a Lifetime Warranty; this will be clearly stated online. Our Lifetime Warranty covers manufacturing defects and breakage during normal use, for as long as you own the vehicle. Does not include paint finish. All warranties are applies to the original purchaser and are not transferable to subsequent owners of the product. The warranty period commences on the purchase date of the product. Jimnybits warrants that it will repair or replace, free of charge, any eligible product which, under normal conditions of use and service, suffers breakage or proves to be defective in materials or workmanship. This warranty does not cover any labour costs incurred in diagnosis of defects, removal or reinstallation of a product, nor does it cover any other consequential expenses.


Warranty Exclusions


Jimnybits warranty does not cover, and Jimnybits shall not be liable for, any undertaking, representation, or agreements made by dealers or other third parties selling Trail-Gear products, except where such agreements are within the provisions of this Warranty.
Specifically excluded from this warranty are failures caused by lack of maintenance, misuse, negligence, modification, abuse, improper application, crash damage, installation or operation, or failures caused by unauthorised service or use of unauthorised parts.
All parts used in a competitive racing environment are excluded from this warranty. If, after inspection, a part returned, under any warranty, is deemed to be ineligible for warranty repair or replacement, the part may be repaired or replaced for a discounted cost. Return shipping charges will apply.
Return shipping charges will apply. Any part for which a warranty replacement is sought must be returned to jimnybits before any replacement items can be shipped. All replacement parts shipped before the suspect part has been received and evaluated by Jimnybits, MUST BE PAID IN FULL. In such a case, after the suspect part has been received and approved for a warranty replacement, the purchase price for the replacement will be refunded.